Warranty

  • Micuna Cots: 2 years (excluding fabric, wear and tear, and only on mechanism and manufacturer’s defects)*
  • Doona Carseat Stroller: 2 years (excluding fabric, wear and tear, and only on mechanism and manufacturer’s defects)*
  • Happy Cots:
    • Self-collection – 7 days warranty*
      • 7 days warranty – 1 to 1 parts exchange at service centre. (Transportation charges apply if delivery and/ or installation is required on site.)
      • Delivery Service – 1 year limited warranty*
    • 7 days warranty – 1 to 1 exchange
      • 0 – 6 months – On site repair, Free parts replacement
      • 7 – 12 months – Free parts replacement (Transportation charges applies)
    *Warranty does not cover:

      • Any defects cause by an accident, misuse, abuse, improper use, lack of reasonable care, unauthorised modification, loss parts, tampering or attempted repair by a person or not authorised by the distributor.
      • Any product that has not been operated or maintained in accordance with the manufacturer’s operating instructions provided with the product.
      • Any damage resulting from the instructions not being followed.
      • Any product that has been used for purposes other than domestic use.
      • Castors and teething rails (for cots).

 

REFUND & EXCHANGE POLICY

Jarrons & Co. branded merchandise are warrant against manufacturer’s fault.* Items that are for exchange must be returned in an unused condition, in their original state and packaging within 30 days of purchase. An original receipt must be produced to show proof of purchase.

All purchases are non-refundable. For hygiene purposes, merchandise categorised under bedding and feeding items (unless faulty) are strictly non-refundable and non-exchangeable. In addition merchandise sold as promotional sale items are not covered in the exchange policy. All exchanges are at the sole discretion of Jarrons & Co. and any decisions made by the Company is final.

Jarrons & Co. reserves the rights to change the selected bedding set designs to another design of the same or higher value if the original design is out of stock.

Jarrons & Co. reserves the rights to change the terms from time to time without prior notice.